POSITION: Licensed Esthetician
BASED AT: FACEGYM Nordstrom
RESPONSIBLE FOR: Delivering facial workouts, exceptional customer service, sales and building long-term client relationships

ABOUT FACEGYM

FACEGYM is the first of its kind and a unique facial fitness experience, and is in the confidence-boosting business. Think of us as a complete gym workout for your face. We combine powerful kneading movements with our high-performance skincare, innovative tools and cutting-edge technology to tone and tighten the 40+ forgotten muscles of the face – in our Studios, on face-gym.com and at home.

We are based in central London, working across the UK & USA, with new markets to launch soon!

JOIN THE FACEGYM TEAM

We’re looking for passionate and energetic Licensed Estheticians to join our team at our Tribeca studio in New York.

As a FACEGYM Esthetician, you’ll deliver high-quality facial workouts while creating exceptional client experiences and building long-term relationships with our clients. You’ll be an expert in skincare and facial wellness, providing personalised services based on each client's specific skin concerns, while also driving sales, retail and client loyalty.

THE ROLE

As a Licensed Esthetician, you’ll deliver FACEGYM’s signature facial workouts while providing exceptional customer service and personalised skincare advice.

You’ll build strong client relationships, educate clients on the FACEGYM brand and our products, and maximise every opportunity to drive sales, retail and client retention.

WHO YOU ARE

• Passionate outgoing skilled estheticians who offer the highest quality facial workouts to our clientele.

• Customer service-oriented professionals who establish long term relationships with customers.

• Experts in skincare and facial wellness who offer clients an excellent personalized service, pertinent to their specific skin concern.

WHAT YOU'LL DO

Client Experience & Service

• Build and maintain positive and long-lasting client relationships through exceptional customer service skills.

• Practice utmost professionalism and embrace company standards at all times.

• Exhibit articulate and positive communication with clients and team members, contributing to healthy employee culture and luxury brand reputation.

• Demonstrate problem solving abilities and resourcefulness while performing workouts, and tactfully handle client concerns as necessary.

Sales & Retail

• Meet or exceed daily and monthly sales goals, show understanding of strategic sales tactics, and educate clients to the FaceGym brand.

• Demonstrate self-marketing abilities through word-of-mouth advertising, participation in events, social media, and strive to grow both personal and studio business.

• Implement retail and merchandising practices to achieve sales goals, through effective sharing of technical knowledge and educational information with clients and co-workers.

Studio Standards

• Maintain clean and presentable work stations, practicing proper sanitization methods and genuine care of the many tools and high-end equipment devices.

JOB SKILLS & REQUIREMENTS

• Must be eligible to work in the US, and have a valid New York Esthetician License.

• Must be flexible to work consistent weekly shifts, evenings and rotating holidays, including minimum four (4) weekend shifts per month.

• Must be able to effectively deliver all menu services and “workouts” after successful completion of FaceGym bootcamp training.

• Must be able to stand for minimum 3 hours while performing consecutive workouts, and demonstrate safe practice of body mechanics and self-care techniques throughout.

• Must be consistently punctual, reliable, flexible, and dedicated to assigned work commitments.

• Must be willing to support across all locations when necessary, to further support and drive the business.

Days and hours of shifts

Sunday - 11:30-6pm

Thursday - 9:30 -7pm

Friday - 9:30-7pm

Saturday - 9:30-7pm

OUR BRAND VALUES

TEAMWORK
ADAPTABILITY
OWNERSHIP
RESPECT

WHY JOIN FACEGYM

• Competitive salary incorporating service commission, base hourly pay, high paying events, retail commission, and generous tips from loyal customers.

• Monthly bonus potential for retail conversion, and quarterly comp workouts for all employees.

• Diverse medical coverage options for individual & family, through employer-contributed health insurance.

• Dental and vision coverage for individual & family.

• Generous PTO (paid time off) packages, for both full-time AND part-time employees!

• Employer-sponsored life insurance, and 401K pension plan.

• Confidential “employee assistance programs” through independent third-party provider.

• Great discounts on FaceGym workouts and products.

• Exceptional education and training in advanced techniques and technologies.

• Career progression and growth opportunities through internal promotion and recognition.

• Employer sponsored Employee Discount Program.

PAY STRUCTURE

• Trainers are paid according to the standard pay structure of “hourly versus commission” wherein the gross earned weekly salary will be equivalent to whichever sum amount is higher – total service commission (which is issued at 18% of the pre-taxed menu price) or the total hourly pay for all clocked hours that fall under the ‘primary duty’ category of client service time (issued at $20 per hour).

• $40/hr event pay.

• Retail commission: 25% for skincare and manual tools, FaceGym EMS and electric tools 10% commission, and 3rd party product at 5% commission.